Frequently Asked Questions

Please select a subject area from the list below. If you cannot find the title you are looking for this may be because there are no FAQs for that particular product.

Choose a Subject Area:

• Literacy
• Numeracy
• Science
• Geography and History
• Languages
• Other Subjects

Please note that all FAQs refer to PC titles only. If you require assistance with Mac or Acorn titles please contact the Technical Support team directly.

If you are still experiencing problems with our products please complete the fault report form and our technical support staff will reply as soon as possible.